We accept credit or debit card (including Amex), bank transfer, or cash in person. All card payments are processed securely through Handepay, one of the UK’s most trusted payment gateways. We never store your card details or share your personal information with third parties, so you can shop with complete peace of mind.
Our minimum order amount for UK and Europe is £100.
If your order isn’t quite right, please contact us as soon as possible. Email sales@mazaccessories.com with your order details and a clear photo of the item(s) for verification, or call us directly on 02077911121. We’ll respond promptly and work with you to resolve the issue quickly.
Yes — our website and payment system are fully secure. All card payments are processed through Handepay, one of the UK’s most trusted and secure payment gateways.
Yes — provided your order has not yet been dispatched, we’ll be happy to make amendments. Please contact us as soon as possible at sales@mazaccessories.com or call us on 02077911121.
Yes — most items are available in assorted sizes, colours, and packs. Please review the item description for a full breakdown of sizes and colours per pack before placing your order.
Despite our strict quality control, occasional faults can occur. If your item is faulty or damaged, please contact our customer service team as soon as possible. Email sales@mazaccessories.com with your order details and a clear photo showing the fault, or call us on 02077911121. We’ll resolve the issue quickly and to your satisfaction.
Yes — we offer FREE delivery to UK mainland addresses (excluding highlands and islands) on orders over £300 excluding VAT.
Please first check your tracking information to see whether a delivery attempt has been made or if your parcel is awaiting collection at a local depot. If your delivery is taking longer than expected, contact us and we’ll open an investigation with the courier on your behalf.
Yes — our London showroom is open:
Monday to Friday: 9:30am – 6:30pm
Sunday: 9:00am – 4:00pm (walk-in customers welcome)
Our postcode is E1 2DY.
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